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Centralized Chat
Centralized Chat Platform
Email, text, Facebook, Instagram and WhatsApp in one inbox.
Get Your Free AuditThe problem
A customer messages Instagram, texts two days later and emails the following week — and you have three disconnected conversations with someone who thinks they are having one. Something always gets missed.
What It Does For You.
One conversation per person
Every channel merges into a single thread with full history, no matter how they reached out.
Answer everything from one screen
No app-hopping. Reply from the same place regardless of where it came in.
Nothing missed because of the channel
A WhatsApp message at the weekend is as visible as a phone call on Monday.
Your team sees what you see
Shared inbox, so anyone can pick up a conversation without asking what happened.
Proven result
Up to 20 hours a week back for service businesses running follow-up manually.
What's included
- Unified inbox across all channels
- WhatsApp Business integration
- Facebook and Instagram DMs
- Two-way SMS and email
- Shared team access with assignment