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VECTOR 01 // AUTO REPAIR

Bays Full. Phones Quiet.

A turnkey system built for auto repair shops. Capture every customer from Google and Yelp, automate the follow-up, and keep your whole book in one place.

CAPTURE METHOD WEB / SMS / CALL
NURTURE DURATION 365 DAYS
SYSTEM STATUS ONLINE

Shop Architecture.

The four engines every repair shop needs to grow without adding staff. Stop chasing customers by hand and start automating the revenue.

Smart Acquisition

Turn Google and Yelp traffic into booked repairs with landing pages built to convert, not just to look pretty.

  • One-Tap Booking Forms
  • Instant Estimate Requests
  • Facebook Ad Integration

The AI Front Desk

Speed-to-lead is everything. New Google and Yelp enquiries get a text back inside 60 seconds, so the booking lands with you.

  • 24/7 SMS Concierge
  • Live Call Routing
  • Drop-Off QR Codes

Repair Pipeline

Visual flow. Track every customer from "Estimate Sent" to "Ready For Pickup." Attach notes and fire reminders automatically.

  • Repair Checklists
  • Document Storage
  • Key-Date Automations

Repeat & Referral Engine

Your past customers are your cheapest revenue. We automate the long-term nurture so you stay top-of-mind without lifting a finger.

  • Win-Back Texts
  • Birthday Wishes
  • Newsletter Builder
Google Lead (404) Viewing the brake job on the Civic...
Missed Call from (404) 555-0192

Hi! This is Alex at Catalyst. I'm with a customer right now — are you calling about the brake job on the Civic?

Just now

Yes — it's making a grinding noise. Can you look today?

We can! I have 4:00 PM open today. Tap here to lock it in: catalyst.co/book

Write a message...

Catch Every Caller.
Even Under A Car.

Nobody can answer the phone with their hands covered in grease. That customer calls the next shop.

Catalyst answers for you around the clock. It texts every missed call back, qualifies the customer, and books the repair while you stay under a car.

  • Missed Call Text-Back Turns "voicemail" into an active text conversation.
  • Automated Repair Booking Reads your calendar and books the slot without the back-and-forth.
  • Omni-Channel Inbox Google, Yelp, Facebook and SMS in one stream.
See It In Action
Authority Engine

Honest Work
Deserves Proof.

Drivers pick shops on trust, and trust is measured in reviews. Catalyst watches your pipeline. The moment a repair is marked "Ready For Pickup," we text that customer a review link — before they are out the door.

  • Completion-Triggered Requests Auto-sends SMS & email the moment the repair is done.
  • Negative Feedback Gate Route unhappy customers to a private form; send happy ones to Google.
  • Social Proof Widget Auto-publish your best new reviews to your site and Facebook.
4.9 Avg Rating
+3x Referral Volume
Automate My Reviews
Reputation Management
Online
Recent Repairs
Brakes + Rotors Status: READY FOR PICKUP
Triggering Request...
Sent via SMS
Latest Reviews

"Showed me the old parts and explained everything. Honest shop."

Google • 3 days ago
New

"Texted me the quote before touching anything. No surprises."

Google • Just now
Catalyst Mobile
A
TODAY
New Lead: Tom H. 10:42 AM

Google Enquiry: the brake job on the Civic...

Missed Call (Incoming) Just Now

(512) 555-0192 • Recording...

Ready For Pickup Confirmed Yesterday

Bay 2 — 2019 Civic

Sandra L. Yesterday

Car drives like new, thank you!

Payment Received $6,940.00
iOS & Android

The Whole Shop
In Your Pocket.

Running a repair shop does not happen behind a desk. With the Catalyst App, your whole operation travels with you. Answer customers, move repairs, and get paid from anywhere.

Universal Pocket Inbox

Texts, email, FB Messenger and IG DMs in one feed. Never switch apps again.

Smart Dialer

Call customers straight from the app. Every call is recorded and logged to the contact automatically.

Integrated Payments

Get Paid
At Pickup, Not Later.

Stop chasing invoices and waiting to get paid. With Catalyst Mobile, you carry a card terminal in your pocket. Raise invoices, text secure payment links, and watch revenue land in real time.

Text-to-Pay Links

Generate a secure Stripe link and text it instantly. 85% of texted invoices are paid inside 30 minutes.

Mobile Invoicing

Create branded estimates and invoices on the fly. Convert an approved estimate to an invoice with one tap.

Recurring & Memberships

Ideal for memberships and repeat plans. Set up auto-debit in the app to lock in monthly recurring revenue.

Revenue Dashboard

Gross sales, net revenue and outstanding invoices in the palm of your hand.

Explore Financial Tools
Invoice #1024
$1,250.00
DUE NOW
Client Tom Hargrove
Date Oct 24, 2024
secure.link/pay/1024...
Sent via SMS
Payment Received Stripe • Just now
Connected
Apple Pay
Google Pay
Complete Ecosystem

Every Bay.
One Pipeline.

Most auto repair shops buy a website from one company, a CRM from another, and leads from a third. It never talks to itself. Catalyst unifies the whole stack into one pipeline that feeds itself.

  • Instant Google & Yelp Capture

    Enquiries from Google, Yelp and your website land in the CRM instantly. No copy-paste. No delay.

  • High-Performance Websites

    Replace the generic template site with one built to turn visitors into booked repairs.

  • Multi-Channel Nurture

    The moment a customer lands, the system follows up by SMS, email and voicemail drop until you get a reply.

Build My Stack
LEAD SOURCES
CAPTURE ENGINE
NURTURE SEQUENCES
SMS
Call
Unified Ecosystem

One Screen. Every Bay.

Stop logging into six platforms to run one repair. Catalyst is the nervous system of the business, syncing customers, calendars and payments into a single dashboard.

CATALYST
Google / Yelp
Meta Ads
Stripe / QuickBooks
Google Workspace
Outlook / iCal
Your Website

Instant Lead Sync

Never download a CSV again. Facebook and Google leads hit your CRM in < 1 second.

Conflict-Free Booking

We read your Google and Outlook calendars so you are never double-booked for a repair.

Status Triggers

Automatically move a customer to "In The Bay" the moment they confirm.

Fleet Account 6 Vehicles
Service Overdue No Visit 14 Mos
Service Overdue
Service Due — Ridgeway
Mark D. • Contact Found
(512) 555-0129
mark.d@gmail.com
Launch SMS Campaign
Estimate Unclosed 30 Days Old
Warranty Work
Estimate Open — Civic
LLC Owned • Verified
Zoning: R-2 Multi
Acres: 1.45
Send Mailer
SCANNING 2.5 mi Radius
TARGETS 16 Found
Repeat-Work Radar

Find The Cars
That Are Overdue.

Your next repair is probably already in your database. Catalyst's radar scans your own database and your local area for the customers most likely to book next.

  • Smart Geo-Targeting

    Draw a circle around the area you actually serve. We surface the households that match your best customers.

  • Instant Contact Lookup

    Found a match? One click pulls their mobile and email so you can reach out directly.

  • Hyper-Local Dominance

    Launch postcard and SMS campaigns to exactly the households that match your best customers.

Start Targeting
Bay Command

Every Repair.
Fully Tracked.

Stop chasing job status across sticky notes and the shop radio. Catalyst gives you a visual board for every repair in flight. Drag a card to the next stage and the system updates the customer and your team automatically.

  • Drag-and-Drop Management

    Move repairs from "New Enquiry" to "Estimate Sent" to "In The Bay" with a single click.

  • Automated Handoffs

    Moving a card to "In The Bay" auto-generates the checklist for your team and sends the customer what they need to send back.

  • Client Status Portal

    Kill the "any update?" calls. Customers get a private link to track their repair 24/7.

Tour The Pipeline
Estimate Sent
In The Bay
Ready For Pickup
Auto-SMS Sent to Customer

"Your car is ready for pickup — we're open until 6."

Bay-Ready Pricing.

No setup fees. No lock-in. No contract. Every plan includes a custom website, designed and built free — and the design is yours to keep.

Free website design included on every plan

Single Bay

For the owner-operator building a steady book.

149 dollars per month
  • Custom website design — free, and yours to keep
  • Hosting, SSL and unlimited edits
  • Missed-call text-back
  • Contact form → instant text & email follow-up
  • Google Business Profile setup
  • One inbox for text and email

Full Shop

For multi-technician operations filling the calendar.

497 dollars or more per month
  • Everything in Single Bay
  • Full CRM with pipelines and lead routing
  • Online booking with automated reminders
  • Review automation — Google & Yelp
  • Invoicing and payment links
  • Local SEO program
  • Centralized chat: email, SMS, Facebook, Instagram, WhatsApp
  • Monthly reporting call

Multi-Shop

For multi-location groups and franchise operations.

997 dollars or more per month
  • Everything in Full Shop
  • AI voice agent — inbound and outbound
  • Digital campaigns: social, email & paid ads
  • Multi-location support
  • Advanced automation build-outs
  • Dedicated account manager
  • Priority support and same-week changes
  • Quarterly strategy sessions

The Bays Can Stay Full.
Let's Fill Them.

The auto repair shops beating you are not working harder. They are running a better system. Stop chasing and start compounding.

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