Never Miss An Emergency.
A turnkey system built for plumbers. Capture every customer from Google and Yelp, automate the follow-up, and keep your whole book in one place.
Plumbing Architecture.
The four engines every plumbing business needs to grow without adding staff. Stop chasing customers by hand and start automating the revenue.
Smart Acquisition
Turn Google and Yelp traffic into booked jobs with landing pages built to convert, not just to look pretty.
- One-Tap Booking Forms
- Instant Quote Requests
- Facebook Ad Integration
The AI Front Desk
Speed-to-lead is everything. New Google and Yelp enquiries get a text back inside 60 seconds, so the callout lands with you.
- 24/7 SMS Concierge
- Live Call Routing
- Emergency Call Routing
Job Pipeline
Visual flow. Track every customer from "Quoted" to "Job Complete." Attach notes and fire reminders automatically.
- Job Checklists
- Document Storage
- Key-Date Automations
Repeat & Referral Engine
Your past customers are your cheapest revenue. We automate the long-term nurture so you stay top-of-mind without lifting a finger.
- Win-Back Texts
- Birthday Wishes
- Newsletter Builder
Hi! This is Alex at Catalyst. I'm with a customer right now — are you calling about the burst pipe on Elm?
Just nowYes, it's still leaking. How soon can someone come?
We can! I have 4:00 PM open today. Tap here to lock it in: catalyst.co/book
Answer Every Call.
Even At 2 AM.
A burst pipe does not leave a voicemail. It calls the next plumber on the list.
Catalyst answers for you around the clock. It texts every missed call back, qualifies the customer, and books the job while you stay under a sink.
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Missed Call Text-Back Turns "voicemail" into an active text conversation.
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Automated Job Booking Reads your calendar and books the slot without the back-and-forth.
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Omni-Channel Inbox Google, Yelp, Facebook and SMS in one stream.
Your Reviews
Win The Next Job.
The homeowner picking a plumber at midnight is reading your stars, not your van. Catalyst watches your pipeline. The moment a job is marked "Job Complete," we text that customer a review link — before they are out the door.
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Completion-Triggered Requests Auto-sends SMS & email the moment the job is done.
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Negative Feedback Gate Route unhappy customers to a private form; send happy ones to Google.
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Social Proof Widget Auto-publish your best new reviews to your site and Facebook.
"Came out at 11pm for a burst pipe. Absolute lifesaver."
Google • 3 days ago"Quoted on the spot, fixed it same day. No games."
Google • Just nowGoogle Enquiry: the burst pipe on Elm...
(512) 555-0192 • Recording...
Elm St — Emergency Callout
Thanks for getting out here so fast!
Your Whole Van
In Your Pocket.
Running a plumbing business does not happen behind a desk. With the Catalyst App, your whole operation travels with you. Answer customers, move jobs, and get paid from anywhere.
Texts, email, FB Messenger and IG DMs in one feed. Never switch apps again.
Call customers straight from the app. Every call is recorded and logged to the contact automatically.
Get Paid
Before You Pack Up.
Stop chasing invoices and waiting to get paid. With Catalyst Mobile, you carry a card terminal in your pocket. Raise invoices, text secure payment links, and watch revenue land in real time.
Generate a secure Stripe link and text it instantly. 85% of texted invoices are paid inside 30 minutes.
Create branded quotes and invoices on the fly. Convert an approved quote to an invoice with one tap.
Ideal for memberships and repeat plans. Set up auto-debit in the app to lock in monthly recurring revenue.
Gross sales, net revenue and outstanding invoices in the palm of your hand.
One Stack.
Every Callout.
Most plumbers buy a website from one company, a CRM from another, and leads from a third. It never talks to itself. Catalyst unifies the whole stack into one pipeline that feeds itself.
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Instant Google & Yelp Capture
Enquiries from Google, Yelp and your website land in the CRM instantly. No copy-paste. No delay.
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High-Performance Websites
Replace the generic template site with one built to turn visitors into booked jobs.
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Multi-Channel Nurture
The moment a customer lands, the system follows up by SMS, email and voicemail drop until you get a reply.
One Dashboard. Every Van.
Stop logging into six platforms to run one job. Catalyst is the nervous system of the business, syncing customers, calendars and payments into a single dashboard.
Instant Lead Sync
Never download a CSV again. Facebook and Google leads hit your CRM in < 1 second.
Conflict-Free Booking
We read your Google and Outlook calendars so you are never double-booked for a job.
Status Triggers
Automatically move a customer to "Scheduled" the moment they confirm.
Find The Work
Already In Your List.
Your next job is probably already in your database. Catalyst's radar scans your own database and your local area for the customers most likely to book next.
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Smart Geo-Targeting
Draw a circle around the area you actually serve. We surface the households that match your best customers.
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Instant Contact Lookup
Found a match? One click pulls their mobile and email so you can reach out directly.
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Hyper-Local Dominance
Launch postcard and SMS campaigns to exactly the households that match your best customers.
Every Callout.
Fully Tracked.
Stop running the schedule off a whiteboard and three group texts. Catalyst gives you a visual board for every job in flight. Drag a card to the next stage and the system updates the customer and your team automatically.
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Drag-and-Drop Management
Move jobs from "New Call" to "Quoted" to "Scheduled" with a single click.
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Automated Handoffs
Moving a card to "Scheduled" auto-generates the checklist for your team and sends the customer what they need to send back.
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Client Status Portal
Kill the "any update?" calls. Customers get a private link to track their job 24/7.
"You're booked for 4:00 — tech is on the way."
Callout-Ready Pricing.
No setup fees. No lock-in. No contract. Every plan includes a custom website, designed and built free — and the design is yours to keep.
Solo Van
For the owner-operator building a steady book.
- Custom website design — free, and yours to keep
- Hosting, SSL and unlimited edits
- Missed-call text-back
- Contact form → instant text & email follow-up
- Google Business Profile setup
- One inbox for text and email
Multi-Van
For multi-plumber operations filling the calendar.
- Everything in Solo Van
- Full CRM with pipelines and lead routing
- Online booking with automated reminders
- Review automation — Google & Yelp
- Invoicing and payment links
- Local SEO program
- Centralized chat: email, SMS, Facebook, Instagram, WhatsApp
- Monthly reporting call
Multi-Location
For multi-location groups and franchise operations.
- Everything in Multi-Van
- AI voice agent — inbound and outbound
- Digital campaigns: social, email & paid ads
- Multi-location support
- Advanced automation build-outs
- Dedicated account manager
- Priority support and same-week changes
- Quarterly strategy sessions
The Phone Is Ringing.
Go Answer It.
The plumbers beating you are not working harder. They are running a better system. Stop chasing and start compounding.
