Service Booked. Bench Full.
A turnkey system built for bike shops. Capture every customer from Google and Yelp, automate the follow-up, and keep your whole book in one place.
Workshop Architecture.
The four engines every bike shop needs to grow without adding staff. Stop chasing customers by hand and start automating the revenue.
Smart Acquisition
Turn Google and Yelp traffic into booked services with landing pages built to convert, not just to look pretty.
- One-Tap Booking Forms
- Instant Service Quotes
- Facebook Ad Integration
The AI Front Desk
Speed-to-lead is everything. New Google and Yelp enquiries get a text back inside 60 seconds, so the booking lands with you.
- 24/7 SMS Concierge
- Live Call Routing
- Drop-Off QR Codes
Service Pipeline
Visual flow. Track every customer from "Booked In" to "Ready For Pickup." Attach notes and fire reminders automatically.
- Service Checklists
- Document Storage
- Key-Date Automations
Repeat & Referral Engine
Your past customers are your cheapest revenue. We automate the long-term nurture so you stay top-of-mind without lifting a finger.
- Win-Back Texts
- Birthday Wishes
- Newsletter Builder
Hi! This is Alex at Catalyst. I'm with a customer right now — are you calling about a full tune-up?
Just nowYes — how soon can you fit in a service?
We can! I have 4:00 PM open today. Tap here to lock it in: catalyst.co/book
Catch Every Rider.
Even On The Bench.
Hands covered in chain grease, phone ringing out. That service goes to the shop across town.
Catalyst answers for you around the clock. It texts every missed call back, qualifies the customer, and books the service while you stay on the bench.
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Missed Call Text-Back Turns "voicemail" into an active text conversation.
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Automated Service Booking Reads your calendar and books the slot without the back-and-forth.
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Omni-Channel Inbox Google, Yelp, Facebook and SMS in one stream.
Real Mechanics
Deserve Real Reviews.
Riders choose workshops on reputation. Yours should be written down. Catalyst watches your pipeline. The moment a service is marked "Ready For Pickup," we text that customer a review link — before they are out the door.
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Completion-Triggered Requests Auto-sends SMS & email the moment the service is done.
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Negative Feedback Gate Route unhappy customers to a private form; send happy ones to Google.
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Social Proof Widget Auto-publish your best new reviews to your site and Facebook.
"Diagnosed a creak three shops missed. These people know bikes."
Google • 3 days ago"Booked a service online, done the same day. Brilliant."
Google • Just nowGoogle Enquiry: a full tune-up...
(512) 555-0192 • Recording...
Bench 1 — Ready 4 PM
Bike rides like new, thanks so much!
The Whole Workshop
In Your Pocket.
Running a bike shop does not happen behind a desk. With the Catalyst App, your whole operation travels with you. Answer customers, move services, and get paid from anywhere.
Texts, email, FB Messenger and IG DMs in one feed. Never switch apps again.
Call customers straight from the app. Every call is recorded and logged to the contact automatically.
Get Paid
At Pickup.
Stop chasing invoices and waiting to get paid. With Catalyst Mobile, you carry a card terminal in your pocket. Raise invoices, text secure payment links, and watch revenue land in real time.
Generate a secure Stripe link and text it instantly. 85% of texted invoices are paid inside 30 minutes.
Create branded quotes and invoices on the fly. Convert an approved quote to an invoice with one tap.
Ideal for memberships and repeat plans. Set up auto-debit in the app to lock in monthly recurring revenue.
Gross sales, net revenue and outstanding invoices in the palm of your hand.
One System.
Every Bench.
Most bike shops buy a website from one company, a CRM from another, and leads from a third. It never talks to itself. Catalyst unifies the whole stack into one pipeline that feeds itself.
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Instant Google & Yelp Capture
Enquiries from Google, Yelp and your website land in the CRM instantly. No copy-paste. No delay.
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High-Performance Websites
Replace the generic template site with one built to turn visitors into booked services.
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Multi-Channel Nurture
The moment a customer lands, the system follows up by SMS, email and voicemail drop until you get a reply.
One Screen. Every Bench.
Stop logging into six platforms to run one service. Catalyst is the nervous system of the business, syncing customers, calendars and payments into a single dashboard.
Instant Lead Sync
Never download a CSV again. Facebook and Google leads hit your CRM in < 1 second.
Conflict-Free Booking
We read your Google and Outlook calendars so you are never double-booked for a service.
Status Triggers
Automatically move a customer to "On The Bench" the moment they confirm.
Find The Bikes
Overdue A Service.
Your next service is probably already in your database. Catalyst's radar scans your own database and your local area for the customers most likely to book next.
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Smart Geo-Targeting
Draw a circle around the area you actually serve. We surface the households that match your best customers.
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Instant Contact Lookup
Found a match? One click pulls their mobile and email so you can reach out directly.
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Hyper-Local Dominance
Launch postcard and SMS campaigns to exactly the households that match your best customers.
Every Service.
Fully Tracked.
Stop tracking repairs on masking tape and memory. Catalyst gives you a visual board for every service in flight. Drag a card to the next stage and the system updates the customer and your team automatically.
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Drag-and-Drop Management
Move services from "New Enquiry" to "Booked In" to "On The Bench" with a single click.
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Automated Handoffs
Moving a card to "On The Bench" auto-generates the checklist for your team and sends the customer what they need to send back.
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Client Status Portal
Kill the "any update?" calls. Customers get a private link to track their service 24/7.
"Your bike is ready — we're open until 6."
Bench-Ready Pricing.
No setup fees. No lock-in. No contract. Every plan includes a custom website, designed and built free — and the design is yours to keep.
Single Bench
For the owner-operator building a steady book.
- Custom website design — free, and yours to keep
- Hosting, SSL and unlimited edits
- Missed-call text-back
- Contact form → instant text & email follow-up
- Google Business Profile setup
- One inbox for text and email
Full Workshop
For multi-mechanic operations filling the calendar.
- Everything in Single Bench
- Full CRM with pipelines and lead routing
- Online booking with automated reminders
- Review automation — Google & Yelp
- Invoicing and payment links
- Local SEO program
- Centralized chat: email, SMS, Facebook, Instagram, WhatsApp
- Monthly reporting call
Multi-Store
For multi-location groups and franchise operations.
- Everything in Full Workshop
- AI voice agent — inbound and outbound
- Digital campaigns: social, email & paid ads
- Multi-location support
- Advanced automation build-outs
- Dedicated account manager
- Priority support and same-week changes
- Quarterly strategy sessions
The Bench Can Stay Full.
Let's Fill It.
The bike shops beating you are not working harder. They are running a better system. Stop chasing and start compounding.